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Our Shipping & Delivery Policy

The customer is advised that all sales placed through this website are final, as are all in-store orders. Bacchus Wines Made Simple may, at our sole discretion, accept returns on unopened, intact merchandise minus a 20% restocking fee.

 

Age Requirement
The purchase of alcohol by persons under the age of 21 is prohibited by law. You must be at least 21 years of age to purchase wine. By placing an order through our website, you are representing yourself to us as to be at least 21 years of age. We reserve the right to ask for proof of identity before processing an order. An adult signature with proof of age verification is required at time of delivery. Please be aware that someone over the age of 21 must be available to sign for the package. If no one is available at the time of delivery, the package will not be left. We cannot ship wine to PO Boxes or APO addresses.

 

Delivery Times
Bacchus Wine Made Simple is pleased to offer FREE local delivery in Manhattan Beach and parts of the South Bay, with a minimum order of $50. Orders under $50 will be assessed a $10 delivery charge per address.  In some cases, same-day deliveries will be possible, but in general 24-hour turnaround should be expected. More lead time may be needed during holiday due to heavy order volume. If you are placing a last-minute order, please contact the store by telephone to verify that we will be able to accommodate you.

For orders outside of our local delivery area, we ship using UPS Ground. All orders will be processed within 2 business days. You will be promptly notified by email of any problems or unexpected delays in processing and/or shipping. During times of bad weather, including extremes of heat or cold, we recommend postponing shipping until conditions improve, but we will defer to the customer's directions as to whether to ship or hold. The customer assumes all liability for wines damaged en route due to weather.

The buyer assumes title of the wines once purchased. By arranging for transportation of the wine, we are providing a service to and acting on behalf of the purchaser. We make no representation to the legal rights of anyone to ship or import any wines into any state. The buyer is solely responsible for the shipment of wine and other goods purchased and for determining the legality and the tax/duty consequences of having the wine shipped to him or her. We do apologize for the inconvenience if your state laws prevent us from servicing your area. If we are unable to arrange for shipping to your state, you might wish to provide us with an alternate shipping address in a nearby state to enable you to make an online purchase. Please note that alternatives may be available; please call us at (310) 372-2021 to discuss.

 

Billing Information
Orders placed on this website are not final. Your credit card is not charged automatically. A charge is put on your credit card after the product has been packed and the order is deemed complete. Please note that all credit cards are verified. You must provide a billing address that corresponds to the credit card you are using. If the billing address does not match the credit card, your order cannot be processed.

 

Shipping and Handling Costs
The shipping costs are automatically calculated at the time the order is placed. Prices of our wines do not include shipping and handling charges, which vary depending on destination, number of bottles ordered, the size of the box, and any special packaging requests (e.g., large format bottles).  In the case that you receive damaged merchandise, you must inform us of any broken or damaged bottles within two business days of delivery. Once the merchandise has been returned to Bacchus Wines Made Simple, a new shipment will be sent out. Shipping costs are determined by using UPS calculations.

 

States We Can Ship To:

 

AK, AZ, CA, CO, CT, DC, FL, GA, HI, ID, IL, IN, IA, KS, LA, MD, MI, MN, MO, NE, NH, NM, NV, NJ, NY, NC, ND, OH, OR, SC, TN, TX, VA, WA, WI, WY

 

Bacchus Wines Made Simple provides complimentary gift wrapping and gift cards at your request.

 

Questions? If you have any further questions about our shipping policy, please contact us.

310-372-2021
info@bacchuswinesla.com